Instructions for unblocking receiving messages in Viber

How to Unblock a User Without a Personal Chat

If you don`t have an open chat or the user`s phone number saved in your address book, you can unblock them through Settings:

  1. Open Viber.
  2. Tap on the More button More button (Android) More button (iPhone).
    • On a computer: click on your profile picture next to the Search field Profile picture.
  1. Select Settings Settings icon.
  2. Select Privacy Privacy icon.
  3. Select Blocked Numbers List (smartphone) or click Edit in the Blocked Numbers section (computer).

Find the phone number or name of the person you want to unblock and tap/click Unblock.

Additionally, check if the option to receive service messages is enabled.

To do this:

  1. Open Viber on your phone.
  2. In the bottom row of buttons, tap "More" (the button with three dots).
  3. Settings.
  4. Calls and Messages.
  5. Receive Service Messages - "Enable".
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