How to Submit Meter Readings Following the Tariff Adjustment from August 15

Dear friends, welcome! 👋

❗️We are receiving many questions about how to submit meter readings following the tariff adjustment effective August 15.

✅ We are happy to clarify!

There is no need to record or submit meter readings separately for the “first half of August.”

As usual, please submit your total water consumption for the entire month of August — from September 1 to 4.

👉 You can do this in whichever way is most convenient for you:
🔸 through your Personal Account;
🔹 via Viber and Telegram chatbots;
☎️ through the call center’s automated answering service.

❓ How will the calculation be made?

Our system will automatically distribute the reported consumption over the 31 days of August and calculate the first 14 days of August using the previous tariff.

The same simple and fair calculation will also be applied to consumers who are charged according to the standard rate (without water meters).

🙏 Thank you for being with us! We wish you a cozy and peaceful day! 💧