Connection procedure

Private Subscribers

To connect private subscribers to the water supply (sewerage) systems, it is necessary to:

Obtain technical specifications for connection to the water supply (sewerage) system from the technical specifications and approvals department of the "Infoksvodokanal" branch (Odessa, 5 Baseina St., tel. 705-56-47).

Develop (order) a project for water supply (sewerage) from the design department of the "Infoksvodokanal" branch (Odessa, 15 Vodoprovidna St., tel. 705-55-92).

Agree on the water supply (sewerage) project with the "Infoksvodokanal" branch (Design and Approvals Department of the "Infoksvodokanal" branch, Odessa, 5 Baseina St., tel. 705-56-47).

To perform earthworks and pipeline laying for water supply (sewerage), contact the "Infoksvodokanal" branch or a licensed construction and installation organization.

To formalize the works for connecting the already laid water supply (sewerage) pipeline to the water supply (sewerage) networks, submit an application to the production and technical department of the "Infoksvodokanal" branch (5 Baseina St., room 314, tel. 705-55-91). The application must include:

Water supply project – 2 copies;

Technical specifications for water supply (sewerage) – 2 copies;

Copy of the citizen`s passport and identification code;

Ownership documents for residential construction;

Copies of hidden work acts (issued by the contractor during the laying of the water supply (sewerage) pipeline);

Certificates for pipes and shut-off valves.

After the Customer pays the invoice for the connection site inspection, signs the contract for the connection works to the water supply (sewerage) networks, and pays for the connection works, the "Infoksvodokanal" branch staff will perform the aforementioned works.

Sign the contract and create a personal account.

Legal Entities

To connect legal entities and individual entrepreneurs to the water supply (sewerage) systems, it is necessary to:

Obtain technical specifications for connection to the water supply (sewerage) system from the technical specifications and approvals department of the "Infoksvodokanal" branch (Odessa, 5 Baseina St., tel. 705-56-47).

Order a project for water supply (sewerage) from the design department of the "Infoksvodokanal" branch (Odessa, 15 Vodoprovidna St., tel. 705-55-92).

Agree on the water supply (sewerage) project with the "Infoksvodokanal" branch (Design and Approvals Department of the "Infoksvodokanal" branch, Odessa, 5 Baseina St., tel. 705-56-47).

To perform earthworks and pipeline laying for water supply (sewerage), contact the "Infoksvodokanal" branch or a licensed construction and installation organization.

To formalize the works for connecting the already laid water supply (sewerage) pipeline to the water supply (sewerage) networks, submit an application to the production and technical department of the "Infoksvodokanal" branch (5 Baseina St., room 314, tel. 705-55-91). The application must include:

Water supply project – 2 copies;

Technical specifications for water supply (sewerage) – 2 copies;

Copy of the certificate of state registration;

Information on the organization`s tax status (VAT payer registry extract, VAT payer certificate, single tax payer certificate, etc.);

Title page of the organization`s Charter;

Information on payment and banking details;

Ownership documents for the object (declaration of the start of construction works, or declaration (certificate) of readiness of the object for operation, or ownership certificate of the object);

Copies of hidden work acts (issued by the contractor during the laying of the water supply (sewerage) pipeline);

List of deviations agreed with the design organization, "Infoksvodokanal" branch, and other interested organizations (if any);

Certificates for pipes and shut-off valves;

Preliminary hydraulic tests acts of water supply (sewerage) networks, discharge effect acts.

After the Customer pays the invoice for the connection site inspection, signs the contract for the connection works to the water supply (sewerage) networks, and pays for the connection works, the "Infoksvodokanal" branch staff will perform the aforementioned works.

Sign the contract and create a personal account.

*The list of provided documents may change depending on changes in Ukrainian legislation.



  • Message

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    22.11.2024

    Employees of "Infoxvodokanal" Responded to the Call to Donate Blood for the Wounded

    Employees of "Infoxvodokanal" organized a blood donation campaign in response to the call to donate blood for wounded soldiers to support Ukraine`s defenders.

  • Tariffs

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    31.05.2024

    WARNING! Tariffs will change from June 1, 2024

    Tariffs for centralized water supply and centralized water drainage for consumers of all categories, except for the population, are changing

  • Disconnection

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    09.12.2024

    Attention: Emergency Water Shutdown in Part of the Peresyp District on December 10, 2024!

    On December 10, 2024, from 09:00 AM to 11:50 PM, the water supply will be suspended

  • Events

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    22.04.2024

    Specialists of "Infoksvodokanal" donated blood for defenders of Ukraine

    Blood for the needs of wounded soldiers